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CAREERS AT MESTIL

We connect great people to great opportunities. Are you ready to take the next step? Discover a career in hospitality at Méstil Hotel & Residences.

As one of the Uganda's leading hotel companies, we go all out to deliver truly memorable guest experiences
while striving to make a positive difference to the world around us.

By choosing to take your next step with Méstil, we'll enable, enrich and empower you to go further.

For any queries, please email jobs@mestilhotels.com

Sales Account Manager

About Méstil Hotel & Residences

At Méstil Hotel & Residences, we offer our guests the privilege of living in an exclusive, serene and refined environment an ideal destination for business and leisure travellers, families, and extended stays.

Located in Kampala, Méstil combines contemporary hospitality, exceptional service and thoughtfully designed spaces to create memorable experiences for every guest. As we continue to strengthen our commercial presence and grow our business, we are looking for a dynamic and results-driven Sales Account Manager to join our team.

The Role

The Sales Account Manager will be responsible for driving revenue growth by developing new business opportunities, managing and expanding corporate accounts, promoting Méstil's accommodation, meetings, events and other hospitality offerings, and building strong, long-term relationships with clients and partners.

The successful candidate will play a key role in positioning Méstil as a preferred choice for corporate travel, business stays, conferences, meetings, events and leisure experiences.

Key Responsibilities

  • Prospect, identify and secure new corporate and business accounts.
  • Develop, maintain and grow strong relationships with existing clients.
  • Conduct regular sales calls, client visits, presentations and property tours.
  • Promote Méstil Hotel & Residences' accommodation, meeting spaces, events and other hospitality offerings.
  • Prepare and present compelling commercial proposals and quotations.
  • Negotiate contracts, rates and business agreements in line with the hotel's commercial objectives.
  • Achieve and exceed assigned sales and revenue targets.
  • Identify opportunities to increase room nights, meetings, conferences, events and other revenue streams.
  • Respond promptly and professionally to customer and corporate account enquiries.
  • Maintain accurate client information, sales activities and account records within the CRM and relevant systems.
  • Handle customer inquiries and act as an effective on-property liaison for group and corporate sales opportunities.
  • Respond to qualified group and catering opportunities within the hotel's defined commercial parameters.
  • Monitor market trends, competitor activity, pricing, demand and emerging business opportunities.
  • Understand competitors' strengths and weaknesses and effectively position Méstil's unique value proposition.
  • Work closely with the Revenue, Reservations, Front Office, Food & Beverage, Events and Marketing teams to maximise business opportunities.
  • Represent Méstil Hotel & Residences professionally at industry events, trade shows, networking functions and corporate engagements.
  • Prepare regular sales activity reports, forecasts and account performance updates.

What We're Looking For

  • Bachelor's degree in Business Administration, Marketing, Hospitality Management, Sales or a related field.
  • Proven experience in hotel sales, hospitality sales, corporate sales or a related commercial role.
  • Strong understanding of the corporate and hospitality market in Uganda.
  • Demonstrated ability to prospect, negotiate and convert new business opportunities.
  • Strong communication, presentation and negotiation skills.
  • Excellent relationship-building and account-management abilities.
  • Highly target-driven, commercially aware and results-oriented.
  • Professional, confident and customer-focused approach.
  • Strong networking and business development skills.
  • Proficiency in Microsoft Office and familiarity with CRM or hotel sales systems.
  • Excellent written and spoken English. Knowledge of additional languages is an advantage.
  • Ability to work independently while collaborating effectively with a multidisciplinary team.

What We Offer

  • A dynamic and professional hospitality environment.
  • Opportunities for professional growth and career development.
  • Exposure to a diverse portfolio of corporate, leisure and events business.
  • Opportunities to build valuable relationships across Uganda's hospitality and business sectors.
  • A collaborative team environment focused on service excellence and commercial success.
  • Opportunities for career progression within a growing hospitality brand.

Equal Opportunity

Méstil Hotel & Residences is an equal opportunity employer. We value diversity, professionalism, talent and commitment, and encourage applications from all suitably qualified candidates.

Don't quite meet every requirement? If you believe you have the drive, commercial ability and passion for hospitality to make a meaningful contribution to Méstil, we would still like to hear from you.

Take the next step in your career. Join Méstil Hotel & Residences and be part of creating exceptional experiences while driving meaningful business growth.